Making Complaints  - 

Operation of the Lane Cove Tunnel and Falcon Street Gateway
To enquire about the Lane Cove Tunnel and Falcon Street Gateway, including tolling, please call Connector Motorways on 133 111 or email enquiries@connectormotorways.com.au

Construction activities
To enquire or make a complaint about Thiess John Holland construction activities, please call the Thiess John Holland Community Contact Line on 1800 009 280 (24 hours, toll free). 

A project community relations officer will call you back as quickly as possible, and within two hours of your call. The community relations officer will investigate your complaint and advise you of actions taken.

Your inquiry will be logged on our contact database. Reports about the types of inquiries received and actions taken will be provided regularly to the EPA and recorded on this website.

Email:  enquiries@connectormotorways.com.au. We will respond as quickly as possible during normal business hours.